Shraise Power also offers return and exchange policy to our valued and vital customers in the specified time and if your product is defective / damaged or incorrect/incomplete at the time of delivery please contact us within the applicable time because customer quires is our first and utmost priority. Please send your inquires at: +92 21 36367572 or contact us at 0345 2192161. Our customer care department will review and respond to your queries as quickly as possible.